Privacy Policy

Welcome to MBD Unique. We’re delighted to have you as a customer and we value your privacy as much as we value the craftsmanship in our products. This Privacy Policy is our commitment to you, explaining exactly what information we collect, how we use it, and how we keep it safe.By using our website (mbdunique.com) or purchasing our products, you agree to the terms of this policy.

1. The Information We Collect

We collect information to provide you with the best possible service, from processing your order to ensuring you have a smooth and enjoyable shopping experience. We only collect data that is necessary for these purposes.

  • Personal Information You Provide:
    • Contact Details: Your name, email address, phone number, and shipping address. We need this to fulfill your order and keep you updated on its status.
    • Payment Information: Your credit card details, billing address, or other payment information. This is processed through a secure third-party payment gateway and we do not store your full payment card details on our servers.
    • Account Information: If you create an account with us, we store your username and password to make future purchases easier for you.
    • Communications: Any information you provide when you contact us via email, our contact form, or social media. This helps us to respond to your inquiries and provide customer support.
  • Information Collected Automatically (from your device):
    • Usage Data: Details about how you interact with our website, such as the pages you visit, the products you view (like our beautiful brass vases or copper utensils), and the time and date of your visit. This helps us improve our website and show you products you might love.
    • Device and Technical Data: Your IP address, browser type, operating system, and a unique device identifier. This helps us ensure our website is compatible with your device and provides a secure experience.
    • Cookies: Our website uses “cookies” to remember your preferences and enhance your browsing experience. A cookie is a small text file stored on your device that helps us recognize you on your next visit. We use both session cookies (which disappear after you close your browser) and persistent cookies (which stay on your device to remember your preferences). You can choose to disable cookies in your browser settings, but some features of our website may not function properly as a result.

2. How We Use Your Information

Your privacy is paramount, and we only use your data for legitimate and transparent business purposes:

  • To Fulfill and Manage Your Orders: We use your personal information to process payments, ship your MBD Unique items, and send you confirmation emails and shipping updates.
  • To Provide Customer Support: If you have a question or an issue with a product, we use your information to help you as quickly and efficiently as possible.
  • To Personalize Your Experience: By understanding your preferences, we can recommend products from our collection that we think you’ll find inspiring, whether it’s our handcrafted iron decor or a specific piece of brass kitchenware.
  • To Improve Our Website and Products: We analyze usage data to understand what our customers are looking for, which helps us to enhance our website’s functionality and create new products that meet your needs.
  • For Marketing and Promotions: With your explicit consent (e.g., if you sign up for our newsletter), we may send you emails about new products, special offers, and company updates. You can always opt-out of these communications at any time.

3. How We Share Your Information

We do not sell your personal information. We only share it with trusted third parties to provide our services and operate our business effectively.

  • Service Providers: We work with third-party partners who help us run our business. This includes:
    • Payment Processors: To securely handle your payments.
    • Shipping Companies: To deliver your MBD Unique products.
    • Website Hosting and Analytics Services: To help us operate and improve our website.
  • Legal Compliance: We may disclose your information if required to do so by law, a court order, or a government request.
  • Business Transfers: If MBD Unique is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you beforehand.

4. Your Data Security

We take the security of your data very seriously. We use a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure servers, firewalls, and encryption technologies.

However, please remember that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

5. Your Privacy Rights

You have the right to control your personal information. You can:

  • Access and Correct: Request access to the personal information we hold about you and ask for any inaccuracies to be corrected.
  • Delete: Request the deletion of your personal information. Please note that we may need to retain some information for legal or operational reasons.
  • Opt-out of Marketing: Unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
  • Do Not Track: Our website does not respond to “Do Not Track” signals.

To exercise any of these rights, please contact us at the email address provided below. We will respond to your request within a reasonable timeframe.

6. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect data from children. If we discover such data, we will delete it immediately.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Effective Date.”

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Thank you for trusting MBD Unique. We look forward to serving you with our unique, handcrafted products.